Reviews
Customer REVIEWS
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The crew and Dennis and Miguel were prompt and polite and removed two trees quickly and efficiently. They cleaned up afterward. Good work all around. I'd definitely use them again.
11/10/2023Excellent, experienced and reliable service. Dennis and Miguel (and their crew) were awesome on how they serviced my redwood trees. They listened to my concerns and needs and delivered the results I was looking for. They arrived on time and were great at cleaning up everything before leaving my property. Their price was very competitive and I would hire them again without any second thoughts! Thank you Dennis and Miguel!!!
9/10/2023I found Dennis and company to be very responsive and very easy to work with. Not only that, they arrived early and finished efficiently. They seem highly experienced.
I didn't bother to go get other estimates, and I called him first. However a gap of time went by as I got busy with other things, but when I texted him he remembered quickly even though there wasn't anything special about this job. I was definitely impressed.
7/07/2023 -
We had two redwood trees come crashing onto our house during the March 2023 'bomb cyclone' event, punching a hole through our roof. Dennis and his team had served us well 3 times before this, removing a large spruce and pruning our live oaks and valley oak, so I knew who to call.
Dennis came out within 2 hours, and Miguel and his 7-man team were on site the very next morning. They skillfully removed the redwoods, piece-by-piece, without damaging the house further. (Remarkably, they did so without the use of a crane or other heavy equipment!) Additionally, they removed a birch tree that had been damaged badly by the redwoods.
The team completed the job in a single day, chipping or hauling the debris and cleaning up nicely. Our insurance agent was amazed at their very reasonable price, calling it the lowest he'd seen in the area for this type of work.
I could not recommend them more highly.
4/12/2023One of our neighbor's large trees was partially uprooted during bad weather and in danger of falling on our house. So we contacted Firefighter Tree Service. Dennis (the owner) came to give us an estimate the same day, which was amazing because bad weather had caused downed trees everywhere! So they had to be super busy. Given the danger, they fit us in on very short notice a few days later. Dennis even came by the house a couple of times in between to check on the tree. So thoughtful and caring!
On the day of the work, they showed up early and worked incredibly fast. They even kept working through the heavy rain! Miguel led the crew in cutting the trees down. They worked well together and were cautious with our property. They also cleaned everything up before leaving. Pricing was great too, in comparison to other competitors. Huge props to these guys, high quality and customer service. Thanks!!
4/04/2023UPDATED! I wanted to add to my original review of Dennis, Miguel, and Fire Fighters Tree Services. I called them back in for another job today (Feb. 24, 2023) and they did ANOTHER TERRIFIC JOB!! They were in and out, on a sizable front and back yard job, in under 3 hours. Miguel had his team humming. Everything was planned well and executed to perfection.
Dennis was again quick to answer the call for quote and gave me a tremendous price. This team is great.
I can't recommend these guys any higher! If YELP had more stars, this team would get the max. Use them.
2/24/2023 -
I have a tree at the corner of my backyard. I knew it is a very challenging job to remove the tree there and I worried about the falling trucks which might hit fences and lines.
I contacted Dennis for a quote. He is responsive and responsible - He gave me a reasonable quote which was proofed afterwards to be a good deal with a quality service which he and his team delivered to me. He monitored the whole process from the beginning to the end. His team - Miguel is an agile tree climber and a very skilled person who really knows how to remove/trim a tree. And by looking at his work, all my earlier worries is no need. Besides, the rest of crews are very professional and did a very good job, too. All of them worked like a team and finished the work within a very short time including a nice clean-up. So overall I appreciate their work very much and like to recommend their service to anyone who is still shopping around and looking for a competitive quote with a quality job.
1/27/2023The Good - Dennis is a great communicator and really friendly to work with. His quote was the most affordable (saved $600+) when compared to four other quotes we received. A crew of 6 guys worked quickly and finished the job in less than 4 hours. Other contractors predicted 1-2 full days to complete the same job. The yard was clean and everything was off-hauled.
The Bad - Maybe because they worked so fast, but there were some things missed. They completely missed a stump that was part of the scope to grind. They had started to clean up, we reminded them there was one left, and they got back to work. Also, some large roots were not removed/grinded, which we eventually had to dig and pull out ourselves. That's the main reason this isn't a 5 star review.
Overall, we would still recommend and call them again for future needs.
12/23/2022 -
After contacting the Firefighter Tree Service, we received a return phone call from Dennis (owner) within 10 minutes and made an appointment for the next day for an estimate. His estimate was very reasonable and work was scheduled for the next morning.
The crew arrived right on time and had our big job done in record time. Everything was cleaned up properly. The crew was very professional and easy to work with.
We highly recommend this tree service!!
9/19/2022Called them, came gave us estimate, kept us waiting two days and never showed up, found another place and they did a very good job
7/26/2022I've lived on the peninsula for a lot of years, and used a lot of tree services. I first tried Miguel and his crew a few years ago, and now I only use them. Miguel really knows trees and will always do the right thing. They work fast, are very professional, leave the ground immaculate, and leave the trees looking fantastic.
7/21/2022 -
Dennis and Mike did a fantastic job clearing out 300 sq. ft. of poison oak from our backyard. They were diligent, super efficient - started at 8am and were done the same day. Cleaned up after themselves and pricing was super fair. I would highly recommend them to anyone looking to clean up their yard from a small to a super large job.
7/07/2022Dennis (and Tony) came out to remove a huge cedar growing 7 ft from my home on Saturday morning. They were so efficient and quick that the job was done in about 6 hours. I couldn't believe it - that tree was huge (4-5 stories tall). The crew was extra careful around the house and helped clean up afterward. It was awesome to watch and so impressive on how smooth it went. Everyone worked so hard that it was amazing to watch. I would definitely recommend the team.
5/24/2022The early bird gets the worm.
You'll notice Firefighter Tree Service hours are 6:30 AM to 7:00 PM. I called three tree services for appointments to quote a job of removing and grinding the stumps for three trees. Since Firefighter starts business at 6:30 AM, I called them first and Dennis Santora made a late morning appointment. But a little later he called back and said he could come earlier and he arrived about 8:30 AM. I showed him the three trees and he exclaimed "are those the trees (?), that's easy because they're right on the street where our trucks would be nearby." He made a quote which I thought it was outstanding. As we walked, I said all the junipers around my corner property had to be taken out but I didn't think tree service people did that kind of work. "We can do that" he said, "Miguel can do that too!" Miguel hadn't arrived yet, so I went to the San Mateo Tree Division to pay for and pick up my tree permit.
After I arrived back home, Miguel arrived and looked over the junipers. Together Dennis and Miguel made a superb offer I couldn't refuse. They were ready to do the job right now and would be done today. I accepted their bid and they were off to the races. A five-man crew arrived with all the equipment and trucks and started in on the trees immediately. The narrower limbs were all removed and sent through the wood chipper within a half hour. The larger limbs were cut next and then the trunk. They proceeded to grind the stumps. The junipers which were planted completely around the corner of the property took a little longer. They were knowledgeable, efficient, thorough and left the property very clean.
Dennis Santora stayed with the job throughout the whole process until they were finished. I am happy to recommend Firefighter Tree Service for all your tree related work.
4/28/2022 -
Very professional and their quote beats everyone else's. Arrived on time and left no wastes behind, even wiped our skylights. Definitely will hire them again.
3/18/2022Fast and efficient, if you are looking for great tree work at a reasonable price look no further. Our two-hundred-year-old oak tree fell down during the rains of December 2021, and they were excellent at extracting it without damaging anything. We've used them twice since then, both for tree work as well as poison oak removal, and have been very satisfied with the great team and the price!
1/11/2022 -
Dennis, Miguel, and the Firefighter Tree Service team are fantastic! I received a quick response from Dennis who stopped by the same day that I called to provide a resonable quote for the removal of our 26 dead cypress trees that were growing into the powerlines. Other vendors lacked the expertise or were too nervous to cut near the wires. I watched in awe as 10 team members went to work at 8 am, removed the trees, grinded the stumps, and cleaned up the yard all within one day. Dennis also pointed out that our Oak tree in the front yard was rubbing against our roof and trimmed it back at no additional cost. We were so happy with their work that we then hired them to plant trees to replace the privacy lost from cutting out the dead trees. I highly recommend the skilled, efficient, and reliable team at Firefighter Tree Service!
10/21/2021Fire Fighter Tree Service, with Dennis Santora at the helm, did an exemplary job with the removal of our ancient Monterey Pines. We interviewed several other tree services, who either gave us outrageous bids or failed to follow through with estimates. Dennis removed two huge pines (one was 75") and, as a courtesy, threw in for free the removal of a podocarpus and the topping off of a tall birch tree. He also told us we did not need a crane, which was required by other services, and he was right . . . he arrived at 8:00 am with ten talented workers and, by day's end, all three trees were removed and clean-up performed.
We have more trees to remove and we have devised a three-year plan. Without a doubt, Dennis is our tree man, forever and ever!
10/09/2021